County Relationship Officer – Innovation & Community Engagement (47 Positions)

This is a relationship-driven role suited to individuals who enjoy building partnerships, engaging communities, and supporting entrepreneurs to succeed.As a County Relationship Officer, you will identify, onboard, engage, and support innovators, startups, SMEs, entrepreneurs, and ecosystem stakeholders while ensuring they derive maximum value from the Association's programmes, partnerships, digital platforms, mentorship opportunities, and innovation ecosystem.
You will also play a key role in strengthening county innovation ecosystems and promoting innovation-led economic development.
Key Responsibilities:
Community Engagement & Member Growth

• Recruit, onboard, and support entrepreneurs, startups, SMEs, innovators, and ecosystem stakeholders.
• Promote Technopolis programmes and encourage active participation.
• Build and maintain strong relationships with members and strategic partners.
• Serve as the primary contact for members within your county.

Member Onboarding & Success

• Conduct onboarding sessions and guide members through platform registration.
• Support members in accessing programmes, mentorship, funding, networking, and business support opportunities.
• Monitor member engagement and provide ongoing support.

Partnership Development

• Build partnerships with county governments, universities, TVETs, innovation hubs, incubators, financial institutions, private sector organizations, and development partners.
• Represent the Association at exhibitions, networking forums, entrepreneurship programmes, and innovation events.

Community Building

• Coordinate networking events, workshops, mentorship sessions, and ecosystem engagement activities.
• Facilitate collaboration between entrepreneurs, mentors, investors, and ecosystem partners.

Customer Experience & Reporting

• Deliver exceptional member support and resolve enquiries professionally.
• Maintain accurate CRM records, membership data, activity reports, and track county performance indicators.

Applicants should possess:

• A Bachelor's Degree from a recognized university.
• At least 1–2 years' experience in Relationship Management, Customer Success, Community Engagement, Business Development or a related field.
• Experience within innovation, technology, entrepreneurship, startups, development, financial services, recruitment, or SME support will be an added advantage.

Knowledge, Skills & Competencies
Successful candidates should demonstrate:

• Excellent communication and interpersonal skills.
• Strong networking and relationship-building abilities.
• Passion for innovation, entrepreneurship, technology, and community development.
• Strong presentation, planning, and organizational skills.
• High emotional intelligence and customer focus.
• Analytical and problem-solving skills.
• Digital literacy, including CRM systems and collaboration tools.
• Ability to work independently and adapt in a fast-paced environment.
• Willingness to travel within the assigned county.

County Deployment

• One County Relationship Officer will be recruited in each of Kenya's 47 counties.
• Applicants must indicate their preferred county of deployment in both their CV and cover letter. 
• While preferences will be considered, deployment may be based on organizational needs. 
• Familiarity with the preferred county, existing professional networks, and flexibility to serve elsewhere will be an added advantage.

Why Join Us?
Join one of Kenya's growing innovation ecosystems and work alongside entrepreneurs, startups, investors, mentors, educational institutions, county governments, development partners, and private sector leaders while contributing to enterprise development, innovation, job creation, and sustainable economic growth.

Interested candidates should submit the following by 31st July 2026:

• Detailed CV
• Cover Letter highlighting suitability for the role
• Preferred county of deployment clearly indicated in both documents

Please Note

• Preferred county does not guarantee deployment.
• Flexibility to work in any county is an advantage.
• Only shortlisted candidates will be contacted.

Technopolis Association of Kenya is an equal opportunity employer committed to attracting diverse, talented, and purpose-driven professionals passionate about advancing innovation and entrepreneurship across Kenya.